Welltech WG5260 V.6.1 Manuel d'utilisateur

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 1 - ；88 WellGate 5260 Universal VoIP Gateway User Guide

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 10 - 2 HTTP Digest Authentication Yes 3 SIP Call on Hold Yes 4 SIP Early Media/

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 100 - QUIT Component: 1006 1004 Route for PSTN call MAKE CALL Component ID: 10

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 101 - Make Call: 1007Call to PSTNStart:1000CTB:1001PSTN to:1004H323 to: 1007SIP to: 1

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 102 - One Stage Dialing (SIP Proxy Mode) Example Description: Components Contents

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 103 - MAKE CALL Component ID: 1004 Route Mode: SIP Proxy Call Finish To: 1005 Failed

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 104 - One Stage Dialing (Peer to Peer Mode) Example Description: Components C

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 105 - Component ID: 1005 QUIT Component ID: 1006 1004 Route for PSTN call MAKE

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 106 - Make Call: 1007Call to PSTNStart:1000CTB:1001PSTN to:1004H323 to: 1007SIP to: 1

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 107 - Two Stage Dialing (VoIP, PSTN mixed call) Example Description: Components Con

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 108 - MAKE CALL Component ID: 1003 Route Mode: PSTN Finish To: 1004 Failed Other To:

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 109 - Two Stage Dialing with AAA (IP Side AAA) Example Description: Componen

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 11 - 9 PSTN to PSTN Call Yes 10 PSTN to SIP Call Yes 11 SIP to H.323 Call Yes 12

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 110 - DISC Component ID: 1013 Next Component: 1014 QUIT Component ID: 1014 1012

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 111 - Component ID: 1006 Failed to: 1022 Failed Reason: - Invalid Account - Account

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 112 - Example Used Call Flow:

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 113 -

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 114 - Appendix 2 Java plug-in Installation You need to install Java Plug-in before

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 115 - Appendix 3 Retrieve CDR Information ☺ Retrieve method example (stop20040305.l

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 116 - Setup-Time : Call initiate time (UTC time) Acct-Session-Id : N/A Acct

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 117 - Appendix 4 Interface LED Description Interface Real Panel: Ethernet LED:

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 118 - Appendix 5 Build-in Voice Prompt Index File Name Description 0001.raw Plea

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 119 - Appendix 6 Time zone to Country Mapping List Greenwich Mean Time & Country

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 12 - 1 Embedded Prepaid Service Yes 2 Embedded Postpaid Service Yes 3 Point/sec

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 120 - (GMT+03:00) Nairobi 22. E. Africa Standard Time (GMT+03:00) Moscow, St. Peters

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 121 - Appendix 7 IP Bandwidth Requirement Compression Packet duration 1 voice paths B

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 122 - Appendix 8 Release Complete Cause Code H.225 Release Complete Reason to cause I

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 123 - PSTN to SIP Cause Code Mapping PSTN Cause Code Description SIP Event 1 Unal

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 124 - SIP to PSTN Cause Code Mapping IP Event Description PSTN

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 125 - Appendix 9 RADIUS Format Attributes Welltech RADIUS Format V2.0 Vender ID: 9 St

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 126 - Stop Accounting Request Attributes Attribute Name Description Format Sample 4

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 127 - Authentication Request Attributes Attribute Name Description Format Sample 4

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 128 - Authorization Request Attributes Attribute Name Description Format Sample 4

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 129 - Appendix 10 Quick Start Check List Host Network: IP Address: _____. _____. ____

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 13 - WellGate 5260 Appearance Description WellGate 5260 Front Panel: Function

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 130 - Outbound User: ________ Outbound Port: ________ 180 SDP:  Yes  N

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 131 -  E1 R2 MF Brazil no ANI  E1 R2 MF Brazil no ANI 7 digits  E1 R2 MF Chile ANI

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 132 -  E1 R2 MF Mexico - no ANI 7 digits  E1 R2 MF Philippines - ANI  E1 R2 MF Phi

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 133 -  T1 E&M FGB Wink  T1 E&M FGB Wink (ANI B4 ADDRESS)  T1 E&M FGD W

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 134 - longer, it means it might need take long time to re-register to Gatekeeper afte

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 135 - Answer: a. In H.323 Mode: Make sure WG5260 and other endpoint use same DTMF re

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 136 - fax rate 14400 fax protocol t38 ls-redundancy 2 hs-redundancy 2 fallback cisco

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 14 - Chapter 2 Logon WellGate 5260 After connected E1/T1 & Ethernet cables into t

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 15 - Network Configuration Step 1: After successfully logon to the system, we need to

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 16 - System Time Configuration Step 1: When re-logon to the new IP address, the next

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 17 - Figure 2.3-5 Account Manager Step 1: You can manage your user account by click

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 18 - Step 3: When screen shows “Create user account successfully!” It means user acco

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 19 - Chapter 3 H.323 Gatekeeper and SIP Proxy Mode Configuration Environment used in

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 2 - CONTENTS WELLGATE 5260 INTRODUCTION...

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 20 - Figure 3.1-2 Step 3: Modify the VoIP Interface parameters (i.e. IP Address, Pro

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 21 - T1/E1 Trunk Configuration This section is going to setup the PSTN trunk paramete

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 22 - Frequency Changed Parameters: • Trunk Type: E1 or T1 • Termin Side: User Side

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 23 - Frequency used parameters: • Register to Gatekeeper: Yes • Gatekeeper IP: 222

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 24 - Step 2: You can see the screen display the new configuration of the SIP Proxy as

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 25 - the failed SIU is coming back, Wellgate 5260 will try to move back to default SI

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 26 - Step 3: Click the New created DM and Detail button to add digits setting as figu

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 27 - ↓ Match the pattern 5 ↓ Add 002 (Insert) ↓ New dialed number becomes 0025822656

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 28 - PSTN DM Setting: • Matched Pattern: 02822656 (pattern to be matched) • Group I

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 29 - Chapter 4 Call Flow Editor Call Flow Editor is used to control the call behavior

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 3 - Interface Configuration...

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 30 - Step 2: Drag and prop the required component icon into the workspace as figure 4

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 31 - - Number of Retries Exceeded - Insufficient Balance ☺ Note: Detail response attr

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 32 - o Check Parameter: Check parameter type (DNIS, ANI….) o Digit From: Start digi

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 33 - CTB: Call Type Branch o PSTN To: Route for PSTN call o H.323 To: Route for H

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 34 - Make Call: Make Call to PSTN or H.323/SIP site o Route Mode: Gatekeeper Call

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 35 - -Normal Call Clear -User Busy -No User Response -No Answer -Call Reject - VoI

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 36 - PCUI: Prompt and Connect User Information o Play Type: Dial tone or voice prom

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 37 - Set Data: Assign value to a variable o Assign To: Assigned variable o Use SysP

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 38 - Example Description: Components Contents Start Component ID: 1000 Next Comp

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 39 - Example Used Call Flow: DM: 1009Call to PSTNMake Call: 1007Call to PSTNStart:100

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 4 - WellGate 5260 Introduction System Description A Universal VOIP Gateway – more tha

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 40 - Figure 3.8-5 Restore configuration: Step 6: To restore the backup configuration

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 41 - Chapter 5 Peer to Peer Mode Configuration Environment used in this chapter

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 42 - Figure 5.1-1 Frequency used parameters: • Register to Gatekeeper: No VOIP Hun

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 43 - Step 2: Enter the related parameters and click Apply button as figure 5.3-2. Fi

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 44 - Parameter Description: • Name: Name of the prefix • Tel/Prefix: The matched p

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 45 - Call Flow (P2P Mode): DM: 1009Call to PSTNMake Call: 1007Call to PSTNStart:1000C

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 46 - Chapter 6 SIP to H.323 Mode Configuration Environment used in this chapter

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 47 - Digit Manipulation Please refer to section “Digit Manipulation” Call Flow Edit

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 48 - Chapter 7 Advance Configuration Reference Configuration System Configuration Sta

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 49 - o Information: Show information, warring and critical message only o Debug: S

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 5 - Technical Specification Interface - Two 10/100MB Ethernet Ports (Host & VoIP

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 50 - Interface Configuration Start Path: Configuration>Interface Figure 7.2-1 Bas

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 51 - o Routine Precedence o Priority Precedence o Immediate Precedence o Flash Preced

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 52 - • Active T.38 when open channel: Default is disable. It is used when some remot

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 53 - • Max Length: The max length of the prefix • Apply To: The trunk number that t

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 54 - • Framing Method: o For T1 - Super frame - 4-frame multi-frame - 12 fr

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 55 - • Channel Mask: Channel mask for incoming or outgoing calls (default: 0xfffffff

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 56 - o 0x00000002: No sending of STATUS message on receipt of an optional IE with in

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 57 - on NT-side. This have been identified as solving a problem with Coral PBX that r

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 58 - o Transparent Caller ID o Relay Caller ID o Bypass Caller ID Maintain Configu

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 59 - Figure 7.3-1 Basic Parameter Description: • Register To Gatekeeper: Register t

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 6 - - Full Web management interface & real time monitor - Front panel LCD - SN

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 60 - • Fast Connect Mode: Connection of H.323 call fast mode o Disable: Don’t use F

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 61 - • G.723 Psize: G.723 transmission packet size in ms (default: 30ms) • G.729 Ps

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 62 - • T.38 ECM Mode: - T.38 ECM Interoperable: Recommend to be used - T.38 ECM B

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 63 - • Max Transaction: The maximum number of transactions the SIP Stack allocates.

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 64 - • Cancel General No Response Timer: When sending a CANCEL request on a General

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 65 - • GSM Psize: GSM payload size for each RTP packet Click Proxy button and you ca

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 66 - • Register TTL: The registration maximum time to live setting when registered t

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 67 - Click New button to create a new IP ACL: Figure 7.5-3 Parameter Description: •

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 68 - Figure 7.5-3 Parameters: • Group ID: The group ID • Description: The descripti

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 69 - Figure 7.5-5 Parameters: • Group ID: The group ID • Description: The descripti

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 7 - Wellgate 5260 V6.1 Detail Spec. Feature Wellgate 5260 V6.1 Physical Dimension 1

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 70 - Step 1: It is useful for real PSTN number to virtual VoIP number replacement. Cl

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 71 - Routing Plan The purpose of Routing Plan is to select T1/E1 trunk and channels

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 72 - Call Routing The call routing can be used for hunting a PSTN trunk by prefix.

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 73 - • Secret Key: The shared secret key with RADIUS Server • Max Retry: The maximu

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 74 - Chapter 8 System Control System Start path: Click Control>System Figure 8.1-

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 75 - User defined time zone: Step 3: Select the Customized option and enter the time

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 76 - • SNTP Server: The SNTP server list. You can use; or, to have multiple SNTP ser

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 77 - SNMP Start path: Click Control>SNMP>Community Figure 8.4-1 Parameter: •

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 78 - ☻Note: 1. You mast has a sound card in your PC to record the voice. You need t

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 79 - Figure 8.5-2 Stop, Pause, Play: Step 2: Click Stop or Pause button to stop re

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 8 - 7 T1 CAS DTMF/R1MF E&M Bell Core Feature Group D, Wink Start, E&M Delay

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 80 - ☻Note: The file name must be “.raw” file format. Open Remote File: Step 5: Click

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 81 - Copy: Step 8: Select the desired voice range and click Copy button as figure 8.5

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 82 - Save Remote As: Refer the Section “Save Remote File” Undo: Step 13: Click Undo b

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 83 - Delete Remote file: Step 16: Click Delete Remote file button to delete remote v

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 84 - Chapter 9 System Monitor It provides a way to monitor the system status. Lin

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 85 - Figure 9.2-1 Field Description: • Refresh Interval (second): Refresh interval

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 86 - Event Log Show system log status. Start Path: Monitor>Event Log Figure 9.4

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 87 - Event Description: Event ID Event Description Description [GK]: [xxx.xxx.xxx.x

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 88 - Filed Description: • Get Log: Get debug log (-1~999) • Search: Search debug lo

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 89 - Chapter 10 Telnet & RS-232 Configuration WellGate 5260 also can support to

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 9 - 2 CNG Yes 3 G.168 (Echo Cancellation) Yes (32ms) 4 Gain Control Yes 5 Imp

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 90 - [root#]event log Show system event log: Event log example: Time: 2003-06-19 20

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 91 - Default Gateway : 192.168.1.254 DNS Servers : 192.168.5.

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 92 - Reset: Command Purpose [root#] reset ? Soft reset System Are You Sure? (Y/N) [r

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 93 - [root#] time zone ? Fixed Zone List: 01. Afghanistan Standard Time 03. Arab S

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 94 - Usage1 : time zone Zone (1 to 75) Auto Daylight (Y or N) Example1 : time zone

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 95 - [root#]user admin -list Show the current user account list admin root irene [roo

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 96 - Chapter 11 LCD Display Configuration WellGate 5260 provides a front panel LCD f

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 97 - Event Log: Configure LCD Display ▲ Previous event log ▼ Next event log Enter

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 98 - Shutdown: Configure LCD Display ▲ Select Shutdown or not ▼ Select Shutdown or

Welltech Computer Co., Ltd. WellGate 5260 User Guide – V6.1.0 - 99 - Appendix 1 Call Flow Example One Stage Dialing (Gatekeeper Mode) Example Descri